UX/UI Design for Mykolaiv City Council Website

Introduction

The European Union Anti-Corruption Initiative (EUACI) is seeking a UX/UI designer (or team) to create a modern, user-centric design system and interface for Mykolaiv City Council website that reflects our values of transparency, accountability, accessibility, and service orientation.

The City Council is launching a redesign of its official website to better serve residents, businesses, and visitors. The existing site has become outdated in terms of structure, usability, and design standards. The new website will serve as a central platform for transparent governance, digital service delivery, public engagement, and access to critical information. 

This ToR provides further details about the EUACI programme, the role of the Contractor, and the expected qualifications of candidates interested in this assignment.

The European Union Anti-Corruption Initiative (EUACI)

The EUACI is a joint EU and Government of Denmark financed programme aimed at supporting Ukraine in its efforts to reduce corruption at the national and local level through the empowerment of citizens, civil society and state institutions. In January 2024, a new phase of the EUACI is launched. The strategic objectives are that: Corruption in Ukraine is reduced; Ukraine advances with anti-corruption reform; and Reconstruction in war-affected areas of Ukraine is implemented within a framework that incorporates transparency, accountability and integrity.

The EUACI has four intervention areas, namely:

• Support to independent state institutions fighting and preventing corruption; 
• Transparency and accountability of the reconstruction process; 
• Support cities in war-affected areas in enhancing integrity in the reconstruction process;
• Civil society and media in preventing and fighting corruption.

This specific assignment concerns the EUACI’s support for Integrity Cities (intervention area 3). 

The Integrity Cities

The six integrity cities with which the EUACI has entered into a partnership are Chernivtsi, Sheptytskyi, Nikopol, Zhytomyr, Mariupol and Mykolaiv. At the moment, the EUACI has no activities in Mariupol. Mykolaiv is an addition to five Ukrainian cities that have been selected for the implementation of the Integrity Cities concept of the Programme. Based on the agreement with the Mykolaiv City Mayor, the EUACI envisages an Integrity Support Office of experts in the local municipality, headed by an advisor to the Mayor to support the integrity transformation, transparency, and accountability of the reconstruction process.

Background

The Mykolaiv City Council is committed to upholding the principles of transparency, openness, and accountability in its operations. In line with this commitment, there is a need to redesign and modernize the Council’s official website to better serve the public, ensure timely disclosure of information, and implement modern digital tools for communication and service delivery.

The new web portal aims to become a centralized access point for comprehensive and up-to-date information about the City Council’s activities, services, news, and events. It will improve public awareness, facilitate citizen engagement, and strengthen institutional trust.

Additionally, the portal will provide a consistent and unified format for presenting information about the Mykolaiv City Council and its executive bodies. It will also enable authorized staff to manage and update content efficiently through a role-based content management system.

This Terms of Reference outlines the tasks and expectations for the development of a modern, user-centered UX/UI design that will serve as the foundation for the new municipal web portal.

Objective and results

The objective of this assignment is to develop a user-centered, accessible, and visually appealing UX/UI design for the website. The design should align with the organization’s brand, objectives, and functional needs, and serve as a foundation for the development phase.

Deliverables: 

The Deliverables are presented below in Table 1 with a tentative schedule.

All results are expected to be provided in Ukrainian unless otherwise agreed. Electronic copies are sent by email to the particular EUACI contact person.

Table 1: Summary of deliverables/outputs and the tentative timeline for delivery.

The timelines indicated in the table above are indicative. The Service Provider will reflect on and update the timelines for different activities while preparing and updating the Work plan.

Timing

The expected duration of the assignment is 12 weeks (up to 280 hours) with a tentative start in June 2025 and completion at the beginning of September 2025.

Estimated budget 

The maximum budget available for this assignment is up to EUR 8000. 

HOW TO APPLY

The deadline for submitting the proposal is June 3, 2025, 18:00 Kyiv time.

All interested candidates should submit:

• Letter of Tender (Appendix 1)
• Portfolio of relevant projects demonstrating previous experience in similar assignments (PDF, up to 10 pages);
• Financial offer (proposed budget) with a detailed indication of the fee for each team member separately (Budget template).

The proposal shall include the aforementioned information and should be submitted within the above deadline to [email protected], cc [email protected], indicating the subject line “UX/UI Design for Mykolaiv City Council Website”

You will receive an auto-reply from the [email protected] mailbox when the offer has been received. If you do not receive an auto-reply, your offer was not received and you should contact the EUACI by phone.

Bidding language: English.

Any clarification questions for the bid request should be addressed: [email protected], cc [email protected] no later than May 26, 2025, 18:00 Kyiv time.

Bidding language: English.

All details can be found in the attached document.