The Management Unit of the EUACI and the EU4Reconstruction (Denmark) is looking for an Assistant to work in the field of security and IT.
If you comply with the conditions below, if you are a dynamic, professional and service-oriented colleague and want to be part of a fascinating workplace with dedicated and hardworking colleagues that want to do their part to create an even better society in Ukraine then send us your application to [email protected] before 11 March, COB.
The Management Unit
The Management Unit is encompassing two EU programs that are being implemented by the Government of Denmark (the EUACI and the Danish part of the EU4Reconstruction. Stream 2) and a joint administrative support team divided into a finance component and an administrative component. This position is for the Administration Team, which will have 4-5 staff members. When fully established, the Management Unit will include around 35-40 staff members.
The position
Title: Assistant (security and IT)
Place of service: The EUACI/EU4Reconstruction office in Kyiv
Contract: We offer a contract for a full-time position with the Danish embassy. All staff will have to pass a security check
Contract duration: The Assistant will formally be attached to the program EU4Reconstruction (Denmark) that is expected to end in August 2028
Conditions: A salary according to qualifications and embassy staff policy and a benefit package as for embassy staff, including performance bonus, health insurance and five weeks of paid holidays
Team
The Assistant will be part of the Administrative Team of 4-5 staff and will refer to the Head of Administration. The Assistant will work on-site and interact with all staff members, as well as coordinate with the Embassy of Denmark on security matters and with Danish MFA IT department, MFA service desk and external IT vendors when necessary.
Area of Responsibility
The Assistant will provide day-to-day administrative and logistical support to the EUACI/EU4R office, in particular in the area of security and IT.
The Assistant will be the Management Unit’s Security Focal Point and liaise with the Security Team at the Embassy of Denmark and ensure that the Management Unit follows the guidance and policies of the Security Team. The Assistant will contribute to conducting drills and trainings and ensure that the Management Unit possesses the necessary and updated equipment in line with Embassy standards. The Assistant will together with the Security Team and the Danish Ministry of Foreign Affairs (the SIKBYG Department) contribute to ensure proper physical protection of staff and information security at the premises of the Management Unit. The Assistant will represent the Management Unit in the Embassy’s security coordination and emergency planning.
The Assistant will ensure smooth IT support to staff. The role includes zero-line user support, coordination with the Ministry of Foreign Affairs (MFA) IT department, and maintaining proper IT asset management and registration. The Assistant will play a key role in maintaining office IT infrastructure and supporting staff in the effective use of digital tools and equipment and introduce newly recruited staff to the relevant IT systems. The Assistant will liaise with the IT expert of the Management Unit.
In the short term, the Assistant will play an important role in assisting the Management Unit in moving to new premises, including regarding IT and security issues.
The successful candidate will:
- Assist the Embassy’s Security Team in providing duty of care for staff of the Management Unit and ensure that proper security measures are in place.
- Assist with user onboarding and off-boarding, including equipment provision and retrieval
- Act as MFA IT superuser, provide guidance, and follow up on colleagues’ questions in a timely and customer-oriented way
- Assist with other related task as per agreement with the Head of Administration and the Head of the Management Unit
User Support and Helpdesk (Zero-Line Support):
- Serve as the first point of contact for the staff of the Management Unit on IT-related issues
- Provide IT troubleshooting together with the IT expert of the Management Unit
- Liaise with MFA Service Desk and IT support when needed to solve technical issues
- Ensure timely processing of payments related to IT services and subscriptions
- Maintain and update the IT asset inventory for all EUACI equipment
Security:
- Liaise with the Embassy’s Security Team
- Provide guidance and support to the staff of the Management Unit on security matters
- Ensure that the Management Unit’s staff are prepared for emergencies through drills and training, raise their security awareness and contribute to physical and information security
- In coordination with Embassy Security, daily supervision of the contracted guard force at the EUACI/EUR4 office building
Requested Profile/Qualifications
- Relevant educational background
- A minimum of 3 years of experience as an Assistant with responsibilities in the field of IT, system administration, and security
- Basic IT networking knowledge and troubleshooting skills required
- Knowledge of basic security procedures and protocols.
- Familiarity with emergency response procedures, safety regulations, and risk awareness practices an advantage.
- Experience working with international partners will be considered an asset
- Fluency in Ukrainian and English language is required
Personal qualifications
- Be an inspiring person who takes responsibility, takes initiative, optimizes procedures, contributes to the corporate spirit and promote high compliance standards in order for EUACI/EU4R effective implementation
- Customer-service orientation
- Strong organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Be service-minded, flexible, ready to take new responsibilities, and to assist colleagues
- Possess a keen sense of ethics, integrity, and credibility
- Ability to work under pressure with tight deadlines, flexibility, and an entrepreneurial spirit
Apply
Interested candidates should submit their applications and CV (in English) to [email protected] before close of business on 11 March 2026, with the subject line: “Assistant (security and IT)”.